Application Support

In this competitive era which comprises of a wide range of high quality enterprise solutions, you are able to stand out if it is well complemented with superior quality support service, thus making it a vital element for your organizational growth. Various researches suggest that a cost-effective enterprise technical support solution should be the fundamental element of an organization for making its product world class..

We first understand your business domain, technology, processes and applications and then design the right support solutions and deliver enhanced technical support to your customers. Our business centric approach uses well defined processes to maintain and support even the most complex systems and infrastructures.

With our 24x7 live online support, your customers benefit from instant remote connection to their PC, so that our help desk technicians can troubleshoot their PC desktop problems as if they were standing right there beside them (only Internet connection is required).

Our outsourced Help Desk Support services allow your organization to benefit from the most highly qualified and certified technical staff without having to worry about the recruitment, training and fulfillment issues surrounding the implementation of a world-class solution

Aress provides technical support and IT helpdesk support to the wide range of software applications and products. Our team of engineers is fully equipped with the latest technology and skills for handling all levels (level 1, level 2) of technical issues. Our team of experienced IT support agents provides remote assistance for basic troubleshooting issues, hardware issues and provides instant resolutions to IT applications, systems, products and components, such as: